Looking for something we don't have?
We're partnered with Australia and New Zealand's largest official suppliers of pop culture collectables and games. Let us know what you're looking for and we'll try to get it for you.
Pre-orders
The manufacturer gives us an estimated release date which we list on all DX Collectables product pages. However, delays can arise for many reasons such as transportation, import processing, manufacturing, allocation, cancellation, and other unforeseen circumstances. We update these dates as soon as we receive any notifications about delays from the manufacturer.
Local Pickup
We offer local pickup from Artarmon NSW, Monday-Friday. We're not always on-site so we recommend scheduling a time before coming to pick up your order. We will send you an email to confirm your pickup time as soon as your order is ready.
Customer Service Hours
Monday - Friday, excluding public holidays.
We respond to all emails by the following business day. Sometimes emails don't get through. If you haven't heard from us, you can chat with us on Facebook or Instagram.
